FAQ

Frequently Asked Questions

What does “perfectly imperfect” mean?

It celebrates the individuality of handmade creations. Small variations in texture, placement, and finish are part of their character. Each piece is created with care and intention.

Are all your pieces one of a kind?

Many designs feature unique combinations of feathers, vintage jewelry, and embellishments. Other designs may be recreated, with subtle differences that naturally come with handmade work. Please refer to each listing for details.

Do you accept custom orders?

Custom requests are welcome! Visit our Custom Order Requests page and share the item, quantity, preferred details, and desired delivery date. Availability, pricing, and timing will be confirmed before you order.

How should I care for my embellished hat?

Handle feathers and vintage embellishments gently. Avoid soaking, machine washing, and excessive heat. Store your hat where its shape and decorative details will be protected, and follow any care instructions included with your purchase.

Are sculpted candles decorative or intended to burn?

Our sculpted candles are designed primarily as decorative art. If you choose to light yours, its shape may cause uneven burning or leave some wax unburned. Use a heat-resistant tray to catch melted wax, keep it away from flammable materials, and never leave a burning candle unattended. Follow the care instructions supplied with your candle.

Where can I find shipping and return information?

Please review the Shipping Policy and Refund Policy linked at the bottom of our website. For questions about a specific item, contact us before purchasing.

How can I contact you?

Use our contact form or email rrdesignartistry@gmail.com. For questions about an existing order, please include your order number.

Thank you for supporting handmade artistry and beauty with meaning.